Quality & Performance You Can Measure
At Crescent, quality and performance go hand in hand. Our standards, people, and processes ensure consistent execution, measurable results, and trusted partnerships across every program.
Quality
How We Deliver Quality at Every Level
Our approach is rooted in hands-on operational experience, strengthened by strategic compliance programs, and elevated through globally recognized quality standards.
Industry Experience – Ground Level
- Leadership experience supporting start-up and restructuring of multiple food manufacturing operations
- Entrepreneurial mindset focused on building strong, sustainable quality processes
- Trainer and educator with deep knowledge of regulatory requirements
Compliance Leadership – Strategic Development
- Led global teams developing supplier assessment programs
- Developed FSMA Foreign Supplier Verification programs for major retail partners
- Guided global suppliers on market-specific quality and regulatory requirements
Global Quality Assurance – Standards Development
- Founder of ANSI 455 global health and wellness audit standards
- Selected member of the GFSI Benchmarking Committee
- Global experience developing Quality Management System (QMS) assessments for retail markets
Performance
Our Commitment to Excellence is Measured in Results
At Crescent, performance is tracked, measured, and continuously improved. We monitor key operational metrics across safety, quality, productivity, customer value, and people to ensure we deliver consistent results and transparency to our clients.
99.81%
On-Time Delivery
99.92%
Inventory Accuracy
99.93%
Process Accuracy
119%
Productivity
.63
ORIR
83%
Retention Rate for Hourly and Salary People
$3,384,257
Continuous Improvement (CI)
What We Measure
We track the metrics that matter most to our customers and our operations—using real-time data to drive accountability, continuous improvement, and consistent results.